“Undercover Boss” Amuses Theme Park CEO
Joel Manby, president and CEO of Herschend Family Entertainment, the largest family-owned theme parks in the nation, learned that it takes a lot of hard work to keep the fun and excitement alive on CBS’ “Undercover Boss.
While undercover, he meets a kid-friendly captain who loves his job conducting the “Ride the Duck” tour and learns that it might be easier to run a boardroom than to keep the attention of a boat full of kids.
Manby also works the front gate at Silver Dollar City Theme Park, where he learns that first impressions and a warm welcome make all the difference.
He also meets a young man aspiring for his job. A roller-coaster enthusiast, Manby’s employee shares his passion along with some ideas he hopes to implement when he takes over the company.
“Albert does overwhelm me a little bit, but you can channel that,” Manby says.
His employee speaks highly of Manby as well, saying, “He is an awesome guy.”
Read the full story on CBS News
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