‘Undercover Boss’: 10 Management Lessons from 7-Eleven

February 23, 2010 by admin · View Comments
Filed under: 7-Eleven 

Here are 10 Management Lessons from this week’s Undercover Boss according to bnet:

  1. Think synergy.
  2. Continuous improvement is key.
  3. A fresh set of eyes can see missed opportunities.
  4. Employees can inspire management.
  5. Many great leaders started at the bottom.
  6. Communications is always a challenge.
  7. Replicate what works.
  8. An army runs on infrastructure and logistics.
  9. There are tricks to doing just about anything.
  10. Engineers make great executives.
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