TV’s ‘Undercover Boss’ makes surprise visit to Camden’s Adventure Aquarium
Mercedes Franklin never noticed her new co-worker John Briggs bore a remarkable resemblance to the man whose picture graced the cover of every company newsletter.
“I felt kind of stupid that I didn’t put two and two together,” said Franklin, a cash control specialist at the Adventure Aquarium. “In the hallway, there’s a newsletter with his picture on it and I pass it, like, 100 times a day.”
It ends up John Briggs was really Joel Manby, president and chief executive officer of Herschend Family Entertainment, the aquarium’s parent company and Franklin’s boss.
Manby spent an entire day in July helping Franklin run the aquarium’s Creature Feature exhibit, a touch tank, and wiping fingerprints off the glass at some of the exhibits.
“They told us it was a documentary on a young man who was unemployed and wanted to go back into the work force,” said Franklin, who lives in the Parkside section of Camden.
Manby said he agreed to do the show because he wanted to know what it was like to work an entry level job at the company he runs.
“I was amazed by the dedication and hard work of the employees,” Manby said. “I have a caring heart. We had a lot of hardship growing up. I’ve always been concerned when I have to make difficult decisions.”
Manby spent two days at the aquarium and said interacting with his employees totally changed his outlook.
“At the end of the day, I was so run down,” he said. “Mercedes was such an amazing lady.”
Read the full story on Courier Post Online
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